SERVICOM
At Nigeria Revenue Service (NRS), we recognize our customer's right to be served right. We encourage you to reach out whenever you are dissatisfied with any service.
Our Service Commitment
We promise to serve all taxpayers efficiently, impartially, and with highest integrity across all NRS tax offices nationwide.
Taxpayer Rights
You have the right to clear tax guidance, polite officers, fair dispute resolution mechanisms, and timely service processing.
Direct Contact
Reach SERVICOM Nodal Officers directly at 09070328377, 09070328378 or email servicom@nrs.gov.ng.
COMPLAINTS REDRESS MECHANISMS
At NRS, we recognize our customer's right to be served right. We encourage you to reach out when dissatisfied with any service.
The Head of the Relevant Department / Tax Controller (TC)
Contact the Tax Controller of your specific local Tax Office or the Head of Department.
NRS HELPDESK
The SERVICOM Nodal Officer, SERVICOM Department
Nigeria Revenue Service, Head Office, Abuja.
Source of Information: NRS Service Charter
CUSTOMER COMMENT CARD
Dear Customer,
This card is designed to elicit your feedback on the services we render and to ask for your comments on how we can serve you better. We implore you to feel free to make comments as we assure you of our utmost confidentiality.